SelectCommerce

From the offset, Webselect have been fantastic. They are a very friendly and helpful team who are always there whenever we need them. They share DCUK's passion for delivering charm, quality and imagination to our customers, and have built a bespoke platform which has really streamlined our checkout process. Their SelectCommerce platform is so scalable and customisable, and they have also integrated our email strategy, to help us connect directly with customers. Their great reputation in the industry is testament to the expertise, confidence and proficiency of their team, and we are delighted to continue our e-commerce journey with them.

We have worked in partnership with Webselect (part of Nice Group (SW) Ltd.) for more than 10 years. In that time we have grown, entered new markets and our online revenues have increased 430%! We love working with Webselect, the team is honest, straightforward and reliable and the platform is stable and integrates with what we do.

We tried hard to find the right partner to support our business and help us grow how we wanted to grow. As we change Webselect are responsive and great advisers so the site changes with us. This is important, we didn't want to be squeezed into a one size fits all workflow or format, we wanted efficiency but also flexed around how we do things. We onboarded with Webselect in a matter of weeks and we have never looked back.

Our e-commerce shop is bulletproof, it works well and is very predictable, it does what we wanted it to do and what it says on the tin. When we do have updates, changes and modifications they are dealt with quickly and safely which means I don't have to think about it. The team at Webselect are all great to deal with, real people and the trust and communications are impeccable, highly recommend.

Our business is very seasonal, we have two main points in the year for shipping orders. An additional complication is that we are dealing with live products and products with a shelf life. We needed an e-commerce site and would be available to take orders all year and be capable of dealing with seasonal peaks in demand, in orders and in payments and the service from Webselect absolutely does this and the team are great to deal with.